SeventeenthSociety (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.seventeenthsociety.com, purchase tickets, or interact with us through Instagram or WhatsApp (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

Personal Information

Name, email address, phone number, and date of birth (required for ticket booking)

Payment information (processed securely by Razorpay – we do not store your card or UPI details)

Government ID (if required for age verification or entry)

Usage and Technical Information

IP address, browser type, device information

Cookies and similar tracking technologies

Pages visited and time spent on our website

Marketing Information

Your preferences for receiving updates via email, WhatsApp, or Instagram

2. How We Use Your Information

We use the collected information for the following purposes:

To process ticket purchases and complete transactions

To send you ticket confirmations, updates, and entry instructions

To provide customer support and respond to your queries

To improve our website and Services

To send promotional offers, event updates, and marketing communications (you can opt-out anytime)

To comply with legal obligations and prevent fraud

3. Sharing of Your Information

We do not sell your personal information to third parties.

We may share your information only in the following cases:

With Razorpay (our payment gateway) to process ticket payments

With venue operators and security partners for event entry and safety

With government authorities if required by law

With trusted service providers who help us operate the website and events (under strict confidentiality agreements)

4. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We are not responsible for any breach caused by hackers or other external factors.

6. Your Rights

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing communications at any time

Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. After the event, we may anonymize data for analytics.

8. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Payments & Refund Policy

All payments made towards events are final and non-refundable. Refunds shall only be processed in the case of event cancellation initiated by the organizers.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SeventeenthSociety

Manager: Puneet Jnagid

Mobile: +91 95115 49142